Trust & Safety

What our badges mean

• Verified

  Profile reviewed by our team — identity confirmed and information checked against public records.

• Background checked

  Criminal background screening completed within the last 12 months.

• ID verified

  Government-issued ID confirmed by document review.

• Email verified

  Email address confirmed via a verification link.

Before you hire

1. Always interview by video. Meet face-to-face before any in-person meeting.
2. Check references. Ask for and contact at least two past families directly.
3. Verify documents. Confirm ID, certifications, and work eligibility in person.
4. Start with a trial. A short paid trial day reveals fit faster than any interview.
5. Use a written agreement. Hours, pay, duties, and notice period in writing.
6. Pay through traceable methods. Bank transfer or a payroll service — never untraceable cash for ongoing work.

Red flags

• Asks to move the conversation off-platform immediately.
• Requests payment, a deposit, or "fees" before any work is done.
• Refuses a video interview or in-person trial.
• Story changes between messages, or won't share verifiable references.
• Pressure to skip background checks or "trust them."